VPNSuper Support Assistant

Live widget test page — pointed at the deployed Chat Worker.

This is a RAG (retrieval-augmented generation) support chatbot for VPNSuper: it answers questions by retrieving the most relevant passage from our real support corpus and having Claude answer only from that retrieved context — it doesn't guess, and every answer can cite the article it came from.

What it's grounded in

Real, live vpnsuper.com support articles (setup guides, billing/account FAQs, troubleshooting)
Our CS team's support macros (the same canned responses our support team uses)
Growing — more Zendesk Help Center content is being added

What it can do

Stream a sourced, cited answer in real time (no waiting for a full response)
Detect the question's language and retrieve in that language
Recognize when it doesn't know the answer and say so, instead of guessing
Automatically hand off to a human via a Zendesk ticket for billing, account-deletion, or low-confidence questions — never improvises on money or account-destructive actions
Accept a 👍/👎 on any answer to help us improve it

Try asking:

"How many devices can I use with VPN Super?"
"I keep seeing too many ads in the app, can you help?"
"How do I set up VPN Super on Android TV?"
"How do I cancel my subscription?" — watch this one escalate to a human